faq
Shipping
Yes, we are authorized distributors of YIWU Rashel Trading Company Limited, and we guarantee 100% original products in Pakistan.
We are located in New York, USA and have our distribution in Islamabad, Pakistan.
We use the best courier services. It takes 2-4 days for your product to arrive on your doorstep.
All our products are sold on Cash on Delivery (CoD). You only pay when you receive your order.
We offer free delivery service all over Pakistan.
We accept returns within 7 days after delivery. Contact our customer support via WhatsApp or support@dr-rashelofficial.com.
Very sorry to know that. Contact out customer support via WhatsApp or support@dr-rashelofficial.com and they will send you a new product. Please share your order number and any photos of the damaged product.
Our customer support team will contact you via your mobile number and will confirm your order details, address and contact information.